Welcome to Good Guys Pools. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.goodguyspools.com
(the “Website”), contact us, or use our services.

By accessing or using our Website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Website or services.

1. Information We Collect

We collect personal and non-personal information to operate our business and provide our services effectively.

A. Personal Information

When you interact with us, we may collect the following:

Contact Information: Name, email address, phone number, and mailing address

Billing Information: Payment details when you purchase a service

Project Details: Information related to pool installation, maintenance, or repair requests

Account Information: Login credentials if you create an account with us

B. Non-Personal Information

We may also automatically collect non-personal data through cookies and analytics tools, including:

Browser type and version

Device information (IP address, operating system)

Website usage patterns and interactions

Referral sources (how you found our Website)

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Scheduling services, responding to inquiries, and managing customer relationships

Payment Processing: Completing transactions securely

Marketing & Promotions: Sending service updates, promotions, or special offers (you may opt out at any time)

Website Improvement: Analyzing usage to improve functionality and user experience

Legal Compliance: Meeting applicable legal or regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

Service Providers: Trusted third-party vendors (e.g., payment processors, CRM or customer support platforms) that assist in operating our business

Legal Obligations: When required by law, court order, or to protect against fraud or misuse

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You may control or disable cookies through your browser settings.

Types of cookies we may use include:

Essential Cookies: Required for core website functionality

Analytics Cookies: Help us understand site traffic and usage

Marketing Cookies: Used for advertising or remarketing purposes (if applicable)

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access or Correct your personal information

Request Deletion of your personal data, subject to legal requirements

Opt Out of Marketing Communications at any time

Control Cookies through your browser settings

To exercise these rights, contact us at:
info@goodguyspools.com

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.